ORDERS + SHIPPING
where do I buy gogglesoc products?
Our online store carries a large variety of styles.
If you prefer to buy instantly, you can find a list of international retailers in your area by entering your postal/zip code in our store locator.
I placed an order. Where is it?
Every order from gogglesoc.com is sent with a tracking number. You will have received this by email after checkout. Please allow 24 hours for the tracking information to update.
Once the order arrives, you will get another notification to say it's there.
If your traking shows your order has arrived, but you haven't received it yet then please send an email to firstname.lastname@example.org, and we can file a claim with the carrier. We suggest waiting 24 hours between claimed delivery time and filing a claim. Delivery notifications are controlled by the carrier.
i have a discount code. where do i enter it?
If you have a gogglesoc discount code, you can enter it during checkout on the right screen below your order summary. You will see a field that reads "discount". Enter your code in this field and hit "Apply" for your discount to take effect.
where does my order ship from?
All orders ship from Surrey BC, Canada.
how much is shipping?
We offer free shipping on orders or 3 socs or more. If you choose to order less than 3 socs then your shipping cost will be $7.50
do you ship internationally?
At this time, our online store only accepts orders to North American mailing addresses.
Will a gogglesoc fit my goggles?
a gogglesoc is a one size fits 'most' product.
There are some goggle sizes that a gogglesoc does not work so well on. We do not recommend purchasing gogglesocs for childrens goggles (age 5 and under).
There are some adult frames that a gogglesoc does not work so well on either. If you're unsure. Please send us an email at email@example.com.
what is a gogglesoc made from?
All gogglesocs are made from 88% rPET and 12% spandex. Recycled Polyethylene Terephthalate (or rPET for short) is manufactured using post consumer recycled plastic bottles.
We include spandex in the manufacture of our products to give gogglesocs a stretchy feel that allows them to 'cling' snugly to your goggles.
is a gogglesoc suitable for cleaning my lens?
The microfiber fabric we use is suitable for cleaning your lens as well as protecting it from scratches.
how do i wash my gogglesoc?
gogglesocs can be washed with similar colors in a standard washing machine at 30 deg C (or 80 deg F). You can tumble dry them as well.
Do not bleach. Do not iron (the recycled plastic will melt to your iron if you do!).
Should I wear my gogglesoc while riding?
No. Obviously not.
where are gogglesocs made?
WARRANTY AND RETURNS
I think I have a defective gogglesoc. Now what?
At gogglesoc, we stand behind our products and want our customers to be happy with their purchase.
If you have a defective gogglesoc, take a picture and email it to firstname.lastname@example.org and we will take it from there.
HOW DO I RETURN MY DEFECTIVE GOGGLESOC?
Get in touch with us at email@example.com and we'll let you know what to do.
Please do not send product back without contacting us first.
can I exchange my gogglesoc?
If you would like to exchange your gogglesoc, please send an email to firstname.lastname@example.org detailing your request.
Items purchased from local retailers (not our online store) can only be exchanged, not refunded. Customers are responsible for shipping expenses in this case. In the event we are out of stock of your desired item, an item (or items) of the same value will be offered.
STILL HAVE QUESTIONS?